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Delivery Information

We can send to almost every country on earth and have free shipping to our main destinations.

We Don't Ship To: South Sudan, Yemen and Syria.

What Are The Shipping Methods And Delivery Times?

How It Work?

When your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the checkout process at step n. 4

f the customer chooses the shipping by DHL courier or UPS from European Logistic Center and lives in an area considered remote, will be required at the customer an extra-fee charge for shipping, In the event of a missed response from the customer we will ship with an alternative shipping method where possible. chicless will contact the customer who will be required to bear the additional cost of shipping for delivery in remote area. To see if you belong in a remote area please click this link to contact dhl courier, but is valid for all couriers in order to gain full knowledge about your destination before purchase. chicless not invalidate orders already processed if the customer will take note of its geographical position, following the payment, the order will be processed only after payment of extra fee shipping.

Click on Remote Area, click on Country: select your country and then enter your zip code on the wording Postal Code:

Field Village / Town / City: please leave it blank, then press the OK button on your right.

If as a result gives you: The location you have selected is not a remote area or is not a valid selection, it means that you can receive the item by courier and do not belong to a remote area. If you see the name of your country, city and postal code, it means that you belong to the remote area.

The shipping cost, apart for free shipping, is calculated based on the number of products chosen and at the weight / size of the parcel with the rates in effect at the time of order.

WARNING: For all shipments from Chinese Warehouse there is the possibility to pay customs fee! Any custom or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend you to contact your local customs office for current charges before you order, so that you will not be surprised by charges you were not expecting.

When order a product where is available Customs FREE Shipping, it will be ship from our Chinese Warehouse but forward through from one of our logistics centers in Europe and is available for all countries in the European Community. This shipping method ensures that the customer does not pay any customs cost when product is delivered because shipping is DDP (Delivered Duty Paid) that means that our company pay import fee